Long Matches

OVERVIEW

Free shipping is offered on domestic orders over $75! After your order has been placed, you can expect it to ship within 3-7 business days. Please note, processing times may vary during sales or new product launches. 

Once your order has shipped, you will receive a confirmation and tracking number via email. Please note, it may take up to 1-2 business days for the tracking number to be scanned into our carrier system. 

It is the customer’s responsibility to ensure the accuracy and safety of the shipping address provided. We will not be held liable for incorrectly entered shipping information or packages left, stolen, or missing from an unreliable or unsafe shipping address. The customer is responsible for paying the cost of re-shipping any packages returned to the sender due to issues with delivery.

Route provides protection for shipments that are lost, broken, or stolen! This service is automatically added to each order, by removing the Route Package Protection from your order, you understand that lost, broken and stolen packages will not be replaced or refunded. Visit routeapp.io to learn more.

INTERNATIONAL SHIPPING

All packages are shipped out of our New York City studio. International packages may be subject to customs, duties or other fees which are not included in our shipping rate and are the customer's responsibility to cover.

PREORDERS

Preorders will be shipped out in the order they are received. The estimated date for shipping will be listed in the details section of each product. Please note the dates are estimates and can be updated without notice.

If your order contains one or more items listed as "preorder" the whole package will be shipped when contents become available. 

For expedited shipping, we recommend placing two separate orders. One with pre-order items and one with in-stock items. 

CONTACT

If you have questions please reach out to support@emmeessentials.co 

Emme Essentials LLC

330 W 38th St, Suite 1005

New York, NY 10018