Mystery – Candle Tin

MOOD: ???

NOTES: ???

CANDLE SIZE: 4 oz

BURN TIME: up to 20 hours

**Due to the size of the candle tins, we do not recommend burning them for more than 2 hours in a single session.

SHIPPING DIMENSIONS

DIAMETER: 2.25 inches

HEIGHT: 1.85 inches

DID YOU KNOW?

• Our soy wax candles are:
• toxin-free
• gluten-free
• paraben-free
• phthalate-free
• cruelty free
• vegan

• All manufacturing supplies are responsibly sourced, with fair wages for employees throughout the supply chain and carbon footprint top of mind

• All of our shipping materials are recyclable- even the packing peanuts are fully biodegradable!

• We encourage you to re-use each candle vessel- check out our social media for ways to clean out your jar or tin once you've finished burning it

• Every candle is hand poured in micro-batches in NYC

Wood wick candles can be intimidating at first but they operate just like any regular candle! Here are answers to some commonly asked questions to help you feel comfortable with burning a wood wick candle.

Are wood wick candles safe?

Yes, wood wick are derived from natural resources (wood) and are much safer than the traditional cotton wick which are often coated with harsh chemicals!

What are the benefits of wood wick candles?

Wood wicks provide a soothing crackle to emulate a gentle fireplace! They also release a stronger scent throw without being overwhelming.

Are there any restrictions on burning wood wick candles?

The National Candle Association advises that no candle should be burnt for more than 4 hours in one sitting. It is also recommended that one should stop burning the candle when there is 1/2 of wax left. Never leave the candle unattended and keep away from children and pets.

Black smoke is coming out of my candle, what do I do?

All candles (not just wood wick candles) will product black smoke if you burn them for long enough. Simply trim the wick to 1/8 inch before each burn to get rid of the smoke. Trimming the wick ensures the candle is safe for the environment and makes it last longer.

How do I light a wood wick candle?

Simply light the candle from edge and watch it catch. 

I accidentally cut my wood wick too short and now it won’t light, what do I do?

Don’t worry this happens to the best of us! If your candle lights for a short period of time, simply use a napkin to soak up the melted wax and it’ll go back to normal. If your candle is not lighting at all, scrape off some of the wax around the wood and try lighting it again. The wax is the fuel to the wick, and there is just too much fuel for the candle to catch.

Where can I get the best wood wick candle?

Emme Essentials pairs wood wicks with coconut soy wax to create the best luxury candle on the market. Their products are toxin-free, paraben-free, phthalate-free and come from renewable sources. Countless hours of testing ensures the flame is tempered and burns correctly.

OVERVIEW

Free shipping is offered on domestic orders over $75! After your order has been placed, you can expect it to ship within 3-7 business days. Please note, processing times may vary during sales or new product launches. 

Once your order has shipped, you will receive a confirmation and tracking number via email. Please note, it may take up to 1-2 business days for the tracking number to be scanned into our carrier system. 

It is the customer’s responsibility to ensure the accuracy and safety of the shipping address provided. We will not be held liable for incorrectly entered shipping information or packages left, stolen, or missing from an unreliable or unsafe shipping address. The customer is responsible for paying the cost of re-shipping any packages returned to the sender due to issues with delivery.

Route provides protection for shipments that are lost, broken, or stolen! This service is automatically added to each order, by removing the Route Package Protection from your order, you understand that lost, broken and stolen packages will not be replaced or refunded. Visit routeapp.io to learn more.

INTERNATIONAL SHIPPING

All packages are shipped out of our New York City studio. International packages may be subject to customs, duties or other fees which are not included in our shipping rate and are the customer's responsibility to cover.

PREORDERS

Preorders will be shipped out in the order they are received. The estimated date for shipping will be listed in the details section of each product. Please note the dates are estimates and can be updated without notice.

If your order contains one or more items listed as "preorder" the whole package will be shipped when contents become available. 

For expedited shipping, we recommend placing two separate orders. One with pre-order items and one with in-stock items. 

CONTACT

If you have questions please reach out to support@emmeessentials.co 

Emme Essentials LLC

330 W 38th St, Suite 1005

New York, NY 10018